Requesting Feedback After an Agent Showing

After an agent shows a home do you contact him/her for feedback? On a recent pole it showed that agents are more apt to provide feedback when they receive an email.

Today I received one of those emails. It was a house I saw over the weekend, along with about 20 others. Since I like to get feedback when I request it, I went out of my way to log on to the MLS, look up the address and try an remind myself of this particular home. The email you send requesting feedback should be helpful. Don't just include the address. Consider adding the price, beds, baths, some great feature about the home and most importantly - photos! If there is something in particular you want to know - ask it.

There are services out there that can help you get feedback. I've mentioned on www.TackleRealEstate.com that I love www.epropertysites.com. One reason I like it is because it has a feedback feature. Just enter the contact information for the agent and it sends him/her an email requesting feedback. Your client can enter the information and see the results! What I don't like about it is that you can't customize the feedback questions and the receiver of the email has to link to something else to give feedback - something I really don't like doing.

If you do nothing else when you send a feedback request - include a pdf of the RMLS listing OR a link to your marketing (Postlets, vFlyer, RealBird, etc.). Note that if someone doesn't recognize your email it might just get deleted if there is an attachment vs. a link.

When you get a request for feedback - be kind - try to get back to the agent promptly. Also, give good feedback. If the cat smell is bad in the bathroom - say so. If it's staged to sell - say so. If the stairs are too steep for your client - say so. Give feedback to the agent that they can use to help the seller know what's going on and what obstacles they may have selling their home.

Let's sell houses!

Tackle Real Estate - Portland, Oregon

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